Welcome to Radhika Ethnics. By accessing and using our website, you agree to the terms outlined below. Please read them carefully before engaging with our services.
Amendments to Terms and Conditions
Radhika Ethnics reserves the right to amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being updated on the website. We encourage you to review the Terms and Conditions periodically to stay informed about any updates.
Online Account
- Registered users are required to log in to www.radhikaethnics.com using their email ID and a password of their choice.
- You are solely responsible for maintaining the confidentiality of your login credentials. Any order placed through your login ID will be considered placed by you and processed accordingly.
Terms of Operations
- www.radhikaethnics.com reserves the right to suspend or cancel any service at its sole discretion without prior notice.
- In the event of suspension or cancellation, all outstanding orders will either be fulfilled or refunded in full.
- Radhika Ethnics reserves the right to refuse service to anyone at any time without providing a reason for such decisions.
- www.radhikaethnics.com is not liable for any damages resulting from the use of the website.
Warranty and Liability
- www.radhikaethnics.com accepts no responsibility for any damages arising from the use of products purchased through the site.
- We are not liable for delays or inability to fulfill obligations under these Terms and Conditions when circumstances are beyond our reasonable control.
Copyright and Intellectual Property
- All content and information displayed on www.radhikaethnics.com are protected by copyright and intellectual property laws.
- This website is independently designed, updated, and managed by Radhika Ethnics.
- Users are prohibited from copying, modifying, publishing, selling, reproducing, distributing, displaying, or exploiting website content commercially. Violations will result in legal actions under the jurisdiction of Thane Courts.
Damaged Products
- Our team conducts strict quality checks before dispatching products. However, damages during transit are beyond our control.
- If your order contains a damaged product, you must email radhikaethnics@gmail.com with a description and photo of the damage within 24 hours of receiving your order.
- We will replace the damaged item with the same or a similar product (subject to availability).
- Complaints regarding damages will not be entertained after 48 hours from the time of delivery.
Missed Deliveries
- Our logistics partners attempt delivery up to three times.
- If the order is not collected, it will be returned to us. Re-shipping the order upon request will incur an additional charge of ₹250.
- Cash-on-Delivery (COD) orders returned to us will be re-shipped only after full online payment, including additional shipping charges, has been made.
If you have any questions or concerns, feel free to contact us at radhikaethnics@gmail.com. Thank you for choosing Radhika Ethnics.